What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    over charging my credit card

    Asked by Adel  on December 12, 2014 at 11:11 PM

    I have subscribed to your form in July 2014 for one month under the name of:

    Egyptians in BC 

    Email: eccs2001@gmail.com

    I see that you kept charging my credit card in Aug, Sep, Oct and Nov 2014

    Without my authorization

    I thought to contact you first to stop and waive the charges before I dispute the charges with my credit card company

     

    If you have a question please email me at adel.samahy@gmail.com or by phone at 604 616 6695

     

    Adel El Samahy

     

    credit card name and
  • Profile Image

    Answered by val on December 13, 2014 at 09:54 AM

    Hi,

    Could sent us more details about your query because this account "Egyptians" and this email address "eccs2001@gmail.com" cannot be found on our admin panel.

    Please do get back to us and send more info regarding this matter.

    Thanks.