What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Custom Form URL are not working

    Asked by Jeff  on December 13, 2014 at 02:30 PM

    The custom link to two of my forms are not working. Please advise as i need these up and running ASAP.

    Page URL:
    http://www.jotformpro.com/AMSA/2015conference/reviewform/poster_artwor<br/>k

    My Forms and
  • Profile Image
    JotForm Support

    Answered by Welvin on December 14, 2014 at 12:40 AM

    Hi Jeff,

    I think that is because of the long custom name. I've tried doing it to my form and the error appears so I'm sure this is the cause. Shorten the name and that should fix it.

    Thanks