What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Missing entries/parts of submissions in Google SpreadsheetAsked by netivotshalom on December 13, 2014 at 11:49 PM
We have had entries that get into the JotForm database for a form but do not show up on the Google Docs Sheet. In both cases one entry did not get copied onto Sheets. This has created problems and losses for us. Why would all but one entry transfer over and what can be done to error check to make sure that all entries are copied?
I would suggest that you follow next steps:
Also can you tell us which field did not transfer over to Google Spreadsheet as well as if the same continues after you follow the steps above?