Captcha is blocking my forms

  • Itajuibesacolas
    Asked on December 14, 2014 at 10:43 AM
  • Kiran Support Team Lead
    Replied on December 14, 2014 at 2:03 PM

    I am able to submit your JotForm without any issue at the moment. Could you confirm if the issue is resolved for you? If the issue is still persists, this could be due to the issue related to DDoS attack which was mentioned in your other thread and already forwarded to our back-end team. Let's wait for an update from them.

    Thanks!

  • Itajuibesacolas
    Replied on December 14, 2014 at 2:21 PM
    Hello!

    The problem persists.

    When do you think it will be resolved?


    Daniel Martins
    www.itajuibesacolas.com.br

    Tel.: (11) 4752-3595 / Vivo (11) 97303-2036
    Claro (11) 97055-1601 / Oi (11) 96144-2387
    Tim (11) 98162-1053

    Skype: itajuibe.sacolas



    De: JotForm Support Forum[jotform@jotform.com] [mailto:noreply@jotform.com]
    Enviada em: domingo, 14 de dezembro de 2014 17:04
    Para: contato@itajuibesacolas.com.br
    Assunto: Re: Capth is blocking my forms

    A new response has been received:

    Answered by Kiran
    I am able to submit your JotForm without any issue at the moment. Could you confirm if the issue is resolved for you? If the issue is still persists, this could be due to the issue related to DDoS attack which was mentioned in your other thread and already forwarded to our back-end team. Let's wait for an update from them.
    Thanks!
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  • Kiran Support Team Lead
    Replied on December 14, 2014 at 3:26 PM

    Thank you for confirming. Our backend team is aware of this issue and working on it to resolve at the earliest possible. As soon as we have an update on this, you'll be updated on your other thread http://www.jotform.com/answers/475277 with the status. 

    Thank you for your patience and understanding.