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dignity14Asked on December 14, 2014 at 2:52 PM
In the past week or so I get PayPal notifications but NOT Jotform ones to let me know of any new orders.
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David JotForm Support ManagerReplied on December 14, 2014 at 4:37 PM
I believe you are referring to this form: http://www.jotformeu.com/form/40554458792363
If that is correct, I see the email notification is not properly configured :
Sender Name :Make sure you assign it to a field from your form where the user enters her name (usually the"Name" field -or similar)
Reply-to Email :Make sure you assign it to a field from your form where the user enters her email address (usually the"Email" field -or similar)
In addition to this, you may white-list our domain names if the issue persists. (We use Amazon SES method for "noreply@jotform.com" sender.)
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com