No More Email Notifications

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    dignity14
    Asked on December 14, 2014 at 02:52 PM

    In the past week or so I get PayPal notifications but NOT Jotform ones to let me know of any new orders.

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    BDAVID
    Answered on December 14, 2014 at 04:37 PM

    I believe you are referring to this form: http://www.jotformeu.com/form/40554458792363

    If that is correct, I see the email notification is not properly configured :

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the"Name" field -or similar)

    Reply-to Email :Make sure you assign it  to a field from your form where the user enters her email address (usually the"Email" field -or similar)

    In addition to this, you may white-list our domain names if the issue persists. (We use Amazon SES method for "noreply@jotform.com" sender.)

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com