Forms are not appearing in my site.

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    corretordaniel
    Asked on December 14, 2014 at 06:10 PM

    Good night. MY FORMS IN MY SITES ARE NOT APPEARING. WHAT WAS? COULD SEE TO ME THE PROBLEM? Thank you

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    ashwin_d
    Answered on December 14, 2014 at 10:05 PM

    Hello corretordaniel,

    I'm sorry for the trouble caused to you.

    There was DDoS attack from Brazil and because of that our back end team had to block few IP range for security reasons. The restriction from the IP addresses should be removed later today. We will keep you posted on this.

    Thank you!

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    ashwin_d
    Answered on December 15, 2014 at 06:38 AM

    Hello,

    We have received the confirmation from our back end team that the Brazil IP addresses are now enabled. That should have resolved the issues you were having.

    Do check and get back to us if the issue persists.

    Thank you!

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    Alessandra 
    Answered on March 01, 2016 at 02:34 AM

    Good night. MY FORMS IN MY SITES ARE NOT APPEARING TO. COULD SEE TO ME THE PROBLEM to? Thank you

    pAGE url: http://planodesaudeunimedpreco.com/

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    ashwin_d
    Answered on March 01, 2016 at 03:52 AM

    Hello Alessandra,

    I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/784467 

    Thank you!