What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Source Code failed to download

    Asked by AutumnHouse on December 15, 2014 at 03:19 AM

    There is an error downloading the source code .css and .js

    Please help.

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    Answered by val on December 15, 2014 at 06:55 AM


    Our apologies, Could you share us the link of your form that has a problem downloading the source code?


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    Answered by AutumnHouse on December 15, 2014 at 09:20 AM


    This is the link



    Thank you.

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    JotForm Support

    Answered by Charlie on December 15, 2014 at 11:07 AM


    Apologies for the inconvenience that this might have caused you.

    Upon checking your account and the form, I was able to download the .js and .css files. If I may suggest, please do try the following:

    1. Clear your Form's Cache

    2. Clear your Browser's Cache

    3. Try using different web browsers.


    I hope this helps. Let us know if the above solution worked.

    Thank you.