Harborne Christmas Craft MarketAnswered on January 11, 2023 06:02 PM
when emailing the form to invitees it opens as it should on a desktop but on a mobile device it requires people to login into an account. Any solutions please?
Metin Quality Operations SpecialistAnswered on January 12, 2023 02:37 AM
Thanks for reaching out to Jotform Support. When you have assigned the form to people via an invitation email. This feature requires login so you see the login page. On the desktop, since you are already logged into your Jotform account on the browser, you will not be asked to log in. On a mobile browser, the login page will show up.
If you do not want your users to see the login page, share your form with a link and remove the people from the form assignment. Let me show you how:
- In Form Builder, click on Publish in the orange navigation bar at the top of the page.
- Click Copy Link to copy the form URL.
- Click on Small Avatar next to the Invite by Email field.
- Put a check next to the Users field and Click on Revoke.
Reach out again if you have any other questions.