Email notifications are taking long to come through

  • Wiltrina
    Asked on December 15, 2014 at 7:16 AM

    I have Schyla who submitted and hers sill didn't come to my email. I had Dana submitted yesterday at 1pm didn't get hers until 8:26pm and another client as well. Please advise

  • Carina
    Replied on December 15, 2014 at 10:11 AM

    Is it the form Personal Information Checklist? I could check that you have recent submissions.

    I made a test submission on a demo form. Were you able to receive the submission on the email ius***beu@aol.com?

    Thank you for helping us understanding better this situation.

  • Wiltrina
    Replied on December 15, 2014 at 6:21 PM
    Yes they started coming through now thank you
    Sent from my iPhone
    ...
  • raul
    Replied on December 15, 2014 at 9:35 PM

    On behalf of my colleague, you're welcome.

    Please feel free to open a new thread if you require additional assistance.
    Best Regards.