What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image Size Limit

    Asked by Steve Caddel  on December 15, 2014 at 12:17 PM

    Hi,

    We are looking to add a form to our website that makes it possible for artists to submit their artwork to our book projects. Your service looks like what we need. However, when I was using the preview form to test it out, it limited the size of an image to 1024 kb. Is this just for the preview form? or is this the way it is for the paid forms. Many of our artist send files between 1 mb - 3 mb per image and send 4-10 images per upload. 

    Basically, I want to know that if we get the 100 gb plan are we limited in the size of uploads?

     

    Thanks,

     

    Steve

    Out of Step Books

    Screenshot
    size image size preview form uploads preview
  • Profile Image

    Answered by Steve  on December 15, 2014 at 12:33 PM

    Disregard this question. After submitting and being forwarded to the forums, I was able to find the answer on my own. 

    Steve

  • Profile Image
    JotForm Support

    Answered by Charlie on December 15, 2014 at 01:28 PM

    Hi Steve,

    I'm glad that you already found the answer, we also have an article in our User Guide regarding Upload file size, you can check it here: Changing Upload File Size

    If you need any assistance again or have any other concerns, feel free to open up a new thread here in the forum.

    Thank you.