What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions and notifications not working at all.

    Asked by globalfinishing on August 05, 2010 at 10:40 AM

    Form is located here:

    http://www.globalfinishing.com/pages/requestinfo.html

    http://www.jotform.com/form/2160038212

    I have conditions to send email notifications to myself (all submissions) and to two other people (based on the 'Industry' selection). The two email addresses are separated in their saved 'Conditions' by a comma.

    I have not been receiving the notifications to my email, and the other two recipients have not been getting them either. Yet, the submissions do appear on the Jotform website when I look at my list of forms.

    I have checked my junk mail folder, and they are not in there.

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 06, 2010 at 06:09 AM

    Fixed now. There was a bug. I tested your form for all conditions and it is working properly now.