No email alert if payment is not made

  • Profile Image
    secureacc
    Asked on December 15, 2014 at 10:41 PM

    Hi, so my problem is:

    I do not get email alert if form is submitted but payment is not made.

    I do not see the submission without payment on main dashboard. I have to go 3 levels deep to see the submissions without payment.

    I would like to see all submissions normally, whether payment was made or not.

    I would like to get email alert when form is submitted, whether payment was made or not.

    Please let me know what to do. Looking to subscribe today.

     

    Thanks

  • Profile Image
    val
    Answered on December 16, 2014 at 03:58 AM

    Hi,

    Thank you for contacting us.

    In order to achieve your query, please follow this useful guide below:

    http://www.jotform.com/help/273-How-to-setup-Incomplete-Payment-Notification-E-mail

    Thanks.