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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why did you stop forwarding my contact form inputs to my email provided?

    Asked by a4truth on December 15, 2014 at 11:18 PM

    Can someone please help? My contact form stopped forwarding the submissions that come in on my website form. What is the problem?

    Page URL:
    http://a4truth.org/mailing%20address%20contact.htm

    contact form email Submissions problem website form
  • Profile Image

    Answered by val on December 16, 2014 at 05:09 AM

    Hi,

    Sorry for trouble caused to you. I was not able to replicate the issue you have. I did test and I get an email notification with no issue. Please try re-create your Email Notification delete the old one and create new one.

    Then clear your form cache, please follow this guide:

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Please get back to us, if you still get an issue regarding this matter.


    Thanks.