What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why did you stop forwarding my contact form inputs to my email provided?

    Asked by a4truth on December 15, 2014 at 11:18 PM

    Can someone please help? My contact form stopped forwarding the submissions that come in on my website form. What is the problem?

    Page URL:

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    Answered by val on December 16, 2014 at 05:09 AM


    Sorry for trouble caused to you. I was not able to replicate the issue you have. I did test and I get an email notification with no issue. Please try re-create your Email Notification delete the old one and create new one.

    Then clear your form cache, please follow this guide:


    Please get back to us, if you still get an issue regarding this matter.