Downgrade account to starter plan.

  • Profile Image
    dm_drogerie_markt
    Asked on December 16, 2014 at 02:46 AM

    Hi Jotform team, 

    I would like to ask you to downgrade my account from economy to starter. I've successfully used the downgrade button at pricing site but it seems so that economy subscription is still my current plan.

    Thank you for your support

    Best regards

    Radoslav

     

    My account: dm_drogerie_markt

     

  • Profile Image
    ashwin_d
    Answered on December 16, 2014 at 07:40 AM

    Hello Radoslav,

    Upon checking your account, I found that you have successfully cancelled your subscription. You will not be billed again but your account will stay economy until December 21, 2014 for the time you have already paid. After this date your account will automatically downgrade to free plan.

    Thank you!