What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancel Subscription Service?

    Asked by dallaslow on December 16, 2014 at 09:31 AM

    how to cancel service

    cancel subscription
  • Profile Image
    JotForm Support

    Answered by Charlie on December 16, 2014 at 11:05 AM

    Hi,

    I see that you would like to cancel your current subscription and you have paid using Paypal. You can do this by following the steps below.

    1. Login to your Paypal Account

    2. Find the latest payment you have made to JotForm

    3. Click the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel a Paypal Subscription. Let us know if you need more assistance on this.

    Thank you.