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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to know why you are asking for a captcha before giving an access to a form

    Asked by pensalab on December 17, 2014 at 07:37 AM



    I would like to know why you are asking for a captcha before access a form.

    We are from Brazil and when our clients see the message, they close the window because the dont understand english.


    Could you please change that?

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    JotForm Support

    Answered by Welvin on December 17, 2014 at 09:32 AM


    We recently experienced a denial of service attack originating from Brazil.  Our hosting provider is, unfortunately, now requiring a one time per IP address security check for Brazilian users until the issue is resolved.  This is to ensure that services for those users continue without interruption.  We are very sorry this is occurring but, it should not be permanent.

    As for the challenge page language. I've moved it to a new thread, please check it here: http://www.jotform.com/answers/477503. Will attend to it shortly after this.

    Thank you for your kind understanding to this matter.