What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please cancel my account effective immediately

    Asked by steventcarr on October 01, 2011 at 01:09 PM


    This is a re-post of a comment on

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    Answered by yasinco on October 01, 2011 at 01:15 PM

    You Can Do It In Your Account Settings Button After Logging In Otrher Than THat JotForm Support Will Help Soon!

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    Thank You For Using JotForm And If You Have 

    Other Questions Or Comments Please Tell Us!

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    (Im Just A Forum Helper)

    - Y H

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    Answered by allanftd on October 01, 2011 at 01:21 PM

    Hi Steven,

    As requested, we have cancelled your JotForm Premium account. The downgrade will take effect on 2011-10-29 but you will no longer be billed in the future for your JotForm account. You will still be able t access your forms and existing submissions, and you can still receive 100 submissions per month as a Free user, 

    We hope to see you again soon.

    Allan