What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to log into account

    Asked by JordanFayeContemporary on December 17, 2014 at 01:48 PM

    please call me to help out thanks. 443-955-1547

    can't log in
  • Profile Image
    JotForm Support

    Answered by KadeJM on December 17, 2014 at 04:05 PM

    I see you're having an issue where you are unable to log into your account.

    We do not provide phone support but please rest assured that we do offer help here around the clock so we will work with you in the same manner to resolve this issue as quickly as possible.

    I checked your account but I'm not seeing anything that would block you from accessing us. 

    Can you please try using Http://www.jotform.com or http://www.jotform.us to see if you can log in?

    If you're still having trouble then I would recommend trying it from a different browser. If that doesn't work then please consider resetting your jotform password then try again. Also, please note that you may need to clear your browser cache if the problem persists.

    If you continue to experience this issue just let us know and we'll investigate it more.