What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to log into account and need password

    Asked by Lainie quirk  on December 18, 2014 at 12:06 PM

    I've tried several times to log into my account.  I don't have the password and when I try to reset the password it says it doesn't have my email on file.


    Please assist asap!


    Many thanks,


    Lainie Quirk


    Page URL:

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    JotForm Support

    Answered by Kiran on December 18, 2014 at 01:25 PM

    Hello Lainie,

    I see that you are having a guest account with this email. If you have already created a JotForm and embedded in your website, please provide us with the JotForm ID or the webpage URL where you have embedded the JotForm so that we can help you in locating your account.

    Thank you!