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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Form is broken

    Asked by johneff on December 18, 2014 at 01:03 PM

    The form used to calculate the total due but now the field is empty. The total due is then display in the PayPal

    field for payment.

    The form is located here:




    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on December 18, 2014 at 02:22 PM


    I checked your form and the calculation widget is grabbing the information from your "Select Class or Exam" field:

    However, when I checked the calculation values for that field, there is nothing entered:

    Add in the values to the associated selections and you should be all set.  Click on the "Select Class or Exam" field then click the little gear icon to open the settings for that field.

    Let us know if you have any further questions and we will be happy to help.

  • Profile Image

    Answered by johneff on December 18, 2014 at 03:01 PM

    Thanks for the reply. I see that there are no calculation values in those fields.

    But, how did they get cleared? I didn’t make any modifications to them and only made changes to the text


  • Profile Image
    JotForm Support

    Answered by david on December 18, 2014 at 03:39 PM


    Making changes to the title of the field may have caused the overall field to be updated.  I would recommend having your final field titles and such applied prior to your calculations.  The field titles do not expressly link to your calculation field but may have been the cause of the values being removed.