Form is broken

  • johneff
    Asked on December 18, 2014 at 1:03 PM

    The form used to calculate the total due but now the field is empty. The total due is then display in the PayPal

    field for payment.

    The form is located here:

    http://form.jotformpro.com/jsform/43034185499966

     

     

  • David JotForm Support
    Replied on December 18, 2014 at 2:22 PM

    Hi,

    I checked your form and the calculation widget is grabbing the information from your "Select Class or Exam" field:

    Form is broken  Image 1 Screenshot 30

    However, when I checked the calculation values for that field, there is nothing entered:

    Form is broken  Image 2 Screenshot 41

    Add in the values to the associated selections and you should be all set.  Click on the "Select Class or Exam" field then click the little gear icon to open the settings for that field.

    Let us know if you have any further questions and we will be happy to help.

  • johneff
    Replied on December 18, 2014 at 3:01 PM
    Hi,

    Thanks for the reply. I see that there are no calculation values in those fields.

    But, how did they get cleared? I didn’t make any modifications to them and only made changes to the text
    properties.

    John

    ...
  • David JotForm Support
    Replied on December 18, 2014 at 3:39 PM

    Hi,

    Making changes to the title of the field may have caused the overall field to be updated.  I would recommend having your final field titles and such applied prior to your calculations.  The field titles do not expressly link to your calculation field but may have been the cause of the values being removed.