How can I increase the size limit when users are uploading documents?

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    omarvilla
    Asked on December 18, 2014 at 01:53 PM

    A sign pops up that says nothing above 1024kb is acceptable for uploading. Can this be changed to a higher size? I just upgraded my account for that reason.

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    HimalayanHT
    Answered on December 18, 2014 at 02:20 PM

    just this morning the jotform people (im a customer like you) helped me out on a similar issue.

    if you go into the file you made IN your jotform account, highlight the upload widget and click on the little gear to adjust the atributes. One of those is maximum file size.

     

    here's also the link from their help support section:

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

     

    good luck.

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    omarvilla
    Answered on December 18, 2014 at 02:21 PM

    THANK YOU SO MUCH! Very helpful. :)

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    Carina
    Answered on December 18, 2014 at 03:34 PM

    I'm glad that this situation is already solved. Please get back to us if further support is needed, as we're here to help.