- omarvillaAsked on December 18, 2014 at 01:53 PM
A sign pops up that says nothing above 1024kb is acceptable for uploading. Can this be changed to a higher size? I just upgraded my account for that reason.
- HimalayanHTAnswered on December 18, 2014 at 02:20 PM
just this morning the jotform people (im a customer like you) helped me out on a similar issue.
if you go into the file you made IN your jotform account, highlight the upload widget and click on the little gear to adjust the atributes. One of those is maximum file size.
here's also the link from their help support section:
- omarvillaAnswered on December 18, 2014 at 02:21 PM
THANK YOU SO MUCH! Very helpful. :)
- CarinaAnswered on December 18, 2014 at 03:34 PM
I'm glad that this situation is already solved. Please get back to us if further support is needed, as we're here to help.