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marjorie110405Asked on December 18, 2014 at 2:47 PM
I read the comments and followed the steps to enable but the enable button has been greyed out. Help, please? thank you
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David JotForm SupportReplied on December 18, 2014 at 3:49 PM
Hi,
I checked your account and forms and there didn't appear to be anything that was against our terms of use. I checked to make sure there were no offending forms in your accounts trash either and there were not. To be honest, I am not entirely sure why our systems suspended your account. Usually there is a password field or something against our ToS. I was unable to find anything of the sort if your forms.
Let us know if this happens again though I am fairly certain it should not.
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marjorie110405Replied on December 18, 2014 at 4:55 PM
Thank you, David. I really appreciate the quick support.
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David JotForm SupportReplied on December 18, 2014 at 4:57 PM
You are very welcome! Let us know if there is anything else we can help you with and we will be happy to do so.