What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account suspended.

    Asked by Kate  on December 18, 2014 at 09:44 PM

    I have been dscussing a matter on the forum now my account is deactivated, can you re-activate please? I was not phishing

    deactivated Activate my account
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 19, 2014 at 05:48 AM

    Hello Kate,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form " [Imported Form] JotForm · Form Builder" has fields like "Username & Password" which makes it suspected of being used for phishing.

    It seems you tried to clone some JotForm but sign in screen was imported. I have deleted this form and activated your account.

    Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!