What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having issues with participants receiving "Form Over Quota" Kick back.

    Asked by avalonrm on December 19, 2014 at 09:27 AM

    Hello!

     

    I have a form that only has 21 entries and everyone trying to utilize it is getting the message FORM OVER QUOTA.  The link that I utilized starts with http:// and not https:// as other forum questions have pointed out.

    Can that is be fixed as soon as possible since we are actively trying to collect this information from our clients?

    form over quota message hello and
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 19, 2014 at 12:01 PM

    Hi,

    Upon checking your account, it is on the premium plan and it's not near to its limit. Therefore your forms should be working just fine. 

    If you're still getting form over quota message, please let us know the form URL so we can check it here.

    Thank you!