Having issues with participants receiving "Form Over Quota" Kick back.

  • avalonrm
    Asked on December 19, 2014 at 9:27 AM

    Hello!

     

    I have a form that only has 21 entries and everyone trying to utilize it is getting the message FORM OVER QUOTA.  The link that I utilized starts with http:// and not https:// as other forum questions have pointed out.

    Can that is be fixed as soon as possible since we are actively trying to collect this information from our clients?

  • Elton Support Team Lead
    Replied on December 19, 2014 at 12:01 PM

    Hi,

    Upon checking your account, it is on the premium plan and it's not near to its limit. Therefore your forms should be working just fine. 

    If you're still getting form over quota message, please let us know the form URL so we can check it here.

    Thank you!