What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    NO me llegan los correos de confirmacion

    Asked by vcasares on December 19, 2014 at 01:13 PM

    No me llegan los correos de confirmacion

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    JotForm Support

    Answered by david on December 19, 2014 at 02:14 PM


    I checked our logs for your form and one of the addresses was having problems receiving their notifications.  This may have been the result of an issue we had with our mail servers last week.  Since the emails were not being completed, this resulted in one of your addresses being placed in our bounce list:

    I have removed the address from the list and the notifications should be able to be sent to them once again.

    Let us know if you still have issues with receiving your notifications and we will be happy to assist you further.