What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Automatic phishing detection system suspended my account - why ??

    Asked by chamrannano on December 19, 2014 at 01:21 PM

    form created for registration in university workshop  just name and phone number  its not phishing form 

     

     

    Page URL:
    http://chamrannano.bso.ir/chnano/gilan/%D8%A7%D8%AE%D8%A8%D8%A7%D8%B1/<br/>tabid/1742/ArticleId/286/.aspx

    system anti-phishing autosuspended
  • Profile Image

    Answered by Ben on December 19, 2014 at 03:03 PM

    Hi,

    I have activated your account now, but do note that it it is very likely to disable it again soon because of the way you have created your jotform.

    What happened?

    You have the English language as default for your jotform, yet the language used on it is not English which makes our system unable to verify it properly - hence blocking your account until we manually check it out.

    It is actually quite easy to resolve this and that is explained in a great manner by my manager in this thread here: Why jotfoms in Arabic and French language get suspended?.

    If you have any further questions after checking the thread do let us know and we would be happy to assist you further.

    I would again like to point out that your jotform should be changed (which, as you will see - will not take long) in order to avoid further issues with our anti-phishing system.

    Best Regards,
    Ben