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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    JotForm favicon does not seem to be retina ready and looks fuzzy on retina screens.

    Asked by craigwelch on December 19, 2014 at 05:28 PM
    Also, just to let you know, the jotform favicon is not retina ready and looks fuzzy on retina screens.
  • Profile Image

    Answered by Ben on December 19, 2014 at 05:55 PM

    Hi Craig,

    Thank you for reporting this.

    I will be raising this to our members that work on this and they will let you know once it is fixed.

    Best Regards,

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    JotForm Support

    Answered by steve on December 22, 2014 at 01:56 AM

    For reference, here's a video of the favicon. It does look a little blurry.


    Note that I had to do a video instead of a screenshot since retina screens have many more pixels, and all screenshots are enlarged. It's not as useful, and in this case it automatically makes the favicon fuzzier.

    Our favicon is 16x16. Per this article we need both that, and 32x32 for retina.


    (our site isn't wordpress based... but favicons have nothing to do with that.)


  • Profile Image

    Answered by craigwelch on December 22, 2014 at 12:49 PM

    I can tell you for sure that your favicon is pixelated on retina screens. I am looking at it on a retina laptop right now. 

    Here is a tool where the appropriate files can be generated

    http://realfavicongenerator.net/ (has a nice checker at bottom of screen)




  • Profile Image

    Answered by Ben on December 22, 2014 at 01:40 PM

    Hi Craig,

    Thank you for the links.

    Our people in charge of this will make the update once they finish up with their current assignments, as you can guess we are all very busy with the Theme Store and other improvements to JotForm so we appreciate you and anyone else reporting things like this to us.

    We will update you through this thread as soon as we have any updates.

    Best Regards,