- sudsportAsked on December 21, 2014 at 01:18 PM
The option to import .xls file is giving errors when the header line is exactly the same as for a CSV import, although it does import records, the status report doesn't show it:
I do not know what are the missing headers.
Could you help.
- valAnswered on December 21, 2014 at 03:47 PM
Sorry for the trouble caused to you. Could please try clear your browser cache and your form cache.
Here is the guide on how clear your browsers cache:
Here is the guide on how to clear form cache:
Also, try this our other importing submissions:
Hope this help.
- sudsportAnswered on December 22, 2014 at 05:14 PM
Thanks for the proosed solution on "clear cache", the import is now workin properly be it from CSV or XLS files.
The only Issue I have with XLS is on characcter set where my letters with accentes "é" are translated into �, so I will use the CSV where i am requested to define the characters set UTF8 I am using.
Thanks for your help,
- CarinaAnswered on December 22, 2014 at 05:56 PM
On behalf of my colleague you are most welcome. You can consult this guide for more information on how to change character encoding.
Let us know if you need more assistance.