What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Presentaciones SSL Seguras

    Asked by eddisjuan on December 22, 2014 at 08:43 AM

    Buen dia, consulta: porque se supera la "Presentaciones SSL Seguras" que son 10 nomas..... necesito una cuenta premium o simplemente tengo que deshabilitar algo?


    Muchas gracias


    In English with google translator:

    Good day, see: because the "Presentations SSL Secure" that are 10 nomas exceeded ..... I need a premium account or just something I have to disable?

    thank you very much


    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 22, 2014 at 09:12 AM

    Hello eddisjuan,

    Upon checking your account, I found that you have exceeded the allowed submission limit. That is the reason why your account is over quota and your forms are disabled. In free account you can only receive up to 10 SSL submissions and you have already received 12 SSL submissions.

    I have manually reset your SSL counter to zero and your account is now active. Please be informed that we can reset the counter only once per account. You should stop using the secure forms urls and secure embed scripts should be replaced by non secure embed scripts. Here are the steps you should follow:

    1. Load your form in editor.

    2. Click on the "Setup & Embed" and then click on "Embed Form" tab.

    3. Ensure that the "Secure form" check box is not checked and then copy the desired embed code which you can use in your web page. Please check the screenshot below:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!