What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error message: Form not found.

    Asked by mrc10209 on December 22, 2014 at 06:49 PM

    something is wrong with my account. all my forms are not found.

    message My Forms my account all
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    JotForm Support

    Answered by ashwin_d on December 22, 2014 at 09:15 PM

    Hello mrc10209,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/481041-Account-Suspended-I-am-unable-to-login-to-my-account-#1 

    Your account was auto-suspended by our anti-phishing system. I have already activated your account and you should be able to see your forms now. If you are still not able to see your forms, I would suggest you to clear your browser cache and that should solve your problem. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    Thank you!