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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I unable to locate jotforms on my account?

    Asked by dfaulkner on December 23, 2014 at 12:36 PM

    Hi there,

    After logging into your site using dfaulkner (for West Coast Reduction) I see no forms on our dashboard. Is there another account associated with West Coast Reduction? Here is one of our forms:

    http://www.jotform.com/form/20222623224

     

    My phone number is 604-252-2083 - I am the Infrastructure Manager for WCRL.

     

    Thanks,

    Page URL:
    http://www.wcrl.com/services/apc_deadstock.htm

    JotForm phone number site another account
  • Profile Image
    JotForm Support

    Answered by KadeJM on December 23, 2014 at 02:02 PM

    I've logged into your account to check the problem you mentioned about seeing no forms.

    Currently, on this account for "dfaulkner" I only see one jotform titled "Request a Quote".

    "

    As for the other jotform which you said is one of your forms that is missing I found that's on another account username as "apcdispatch". Perhaps you were logged into that account at the time you created it then.

    If you want we can transfer the form for you at your request. Additionally, I noticed you provided a phone number but we do not have phone support and will help you just as quickly here in our forum for all your questions and problems.