Malware Error on website

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    intlprofiles_jasmin
    Asked on December 23, 2014 at 02:04 PM

    Hello JotForm team.

    My Antivirus "E-Scan" is blocking your site with an error message of "Malware found". It blocks "jotform.com" and also blocks editing the forms too. It only shows the My Forms page. Please find attached the Malware component name. Please help..

    Thank You,

    J Pandya

  • Profile Image
    aytekin
    Answered on December 23, 2014 at 02:38 PM

    Does the software have a way to whitelist a good URL or report a bad entry back to them? If there is, can you contact them and ask them to not block JotForm. We are also going to contact them and ask them to not block JotForm. 

    Thank you for letting us know! 

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    StuartRidgway
    Answered on July 06, 2015 at 11:37 PM

    I had a similar problem with a site upload over FTP. PHP was compromised and my host server had to clean it out. Malicious code to blame. It's my only site with jotforms !