What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some of our forms give people a confirmation when they submit, yet others do not

    Asked by PWA on December 23, 2014 at 02:34 PM

    Also, why do some of our forms give people a confirmation when they submit, yet others do not. We are not doing anything differently across forms.

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    Answered by Shadae on December 23, 2014 at 03:36 PM

    Hi PWA,

    I do apologize for the issue that you are experiencing with your form. Can you confirm what you are referring to, when you say confirmation? Are you referring to a Thank You Page or a confirmation email?

    I am seeing that you have quite a few forms on your account. Can you inform us of which forms you are having an issue with so that we can look into this further.

    We await your response. Thank you.