Configurable List Widget: PDF is not showing the correct order of data

  • Linda Ronco
    Asked on January 26, 2023 at 7:55 PM

    We want to use the configurable widget to collect ingredients for recipes. On my form it has a "table" that shows "Quantity and Unit" in one column and the second column is "Ingredient". However, when you bring up the pdf it shows "Ingredient" then "Quantity and Unit". How can I get it to show just like it does on the form?

  • Jeric JotForm Support
    Replied on January 27, 2023 at 2:43 AM

    Hi Linda,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.


  • Jeric JotForm Support
    Replied on January 27, 2023 at 2:51 AM

    Hi Linda,

    Thanks for your patience. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results. As you can see, its showing on the same order.

    1674805619 63d38173ba5ca  Screenshot 10
    I also checked your PDF editor and it seems to be in the correct order. Can you provide a screenshot of the PDF you received? Also, please give us permission to do a test submission on your form to see if we can replicate the issue on the original form.

    Once we hear back from you, we'll be able to move forward with a solution.


  • Linda
    Replied on January 27, 2023 at 9:05 AM

    Thank you, Jerik. It does look like it finally corrected itself so it must not happen instantaneously.