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Linda RoncoAsked on January 26, 2023 at 7:55 PM
We want to use the configurable widget to collect ingredients for recipes. On my form it has a "table" that shows "Quantity and Unit" in one column and the second column is "Ingredient". However, when you bring up the pdf it shows "Ingredient" then "Quantity and Unit". How can I get it to show just like it does on the form?
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Jeric JotForm SupportReplied on January 27, 2023 at 2:43 AM
Hi Linda,
Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly. -
Jeric JotForm SupportReplied on January 27, 2023 at 2:51 AM
Hi Linda,
Thanks for your patience. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screenshot below to see my results. As you can see, its showing on the same order.
I also checked your PDF editor and it seems to be in the correct order. Can you provide a screenshot of the PDF you received? Also, please give us permission to do a test submission on your form to see if we can replicate the issue on the original form.
Once we hear back from you, we'll be able to move forward with a solution. -
LindaReplied on January 27, 2023 at 9:05 AM
Thank you, Jerik. It does look like it finally corrected itself so it must not happen instantaneously.