Diana ParkerAsked on January 27, 2023 at 4:49 PM
Add'l information to my comment posted earlier today (1/27/23):
I found that 3 of the 5 forms I have in my inbox were approved by me within the same day or two that the form was submitted. The other 2 must have been resubmitted and approved by another approver.
Eleph_MReplied on January 27, 2023 at 10:37 PM
Thanks for reaching out to Jotform support. We're very much happy to help you on this, but first can you please share to us the form link of the form you are referring to? So we can check further and have a better idea of what might causing the issue.
Also, if you're on Enterprise subscription plan, please reach out to our Enterprise Support Team. Our Enterprise support team will take care of your concern.
Once we hear back from you, we'll be able to help you on this.