What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Quiz Form edit makes JotForm forget custom Thank-You Page URL

    Asked by bettercare on December 25, 2014 at 05:17 AM

    I am creating multiple-choice quizzes using JotForm and the Quiz Form app. I use a custom Thank-You Page URL on the form to submit answers to my own results.php page, so that I can embed the results in my own page as an iframe. This works well.

    However, if I edit a form in Quiz Form (e.g. change the email address or add or change questions), the next time I complete the quiz, the thank-you page changes and results are posted to http://quizform.jotform.io/thankyou.php, and not to my custom results.php page.

    So, every time I edit a form in Quiz Form, I must open the form in Jotform afterwards and re-save the custom URL Thank-You Page. When I go to the Thank-You Page settings.

    It would be great if editing in Quiz Form did not make the form 'forget' to use the custom Thank-You Page URL. This may be by design, but then in Quiz Form I should be able to set a custom PHP results page.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 25, 2014 at 07:55 AM

    Hello bettercare,

    I'm sorry for the trouble caused to you.

    I did test the Quiz App and there seems to be some glitch. I am able to replicate the issue you are having. If you save the form in quiz app last, the form does not redirect to custom thank you URL but if the form was last saved in editor, it seems to work fine.

    I am reporting it to our back end team. We will get back to you as soon as this issue is fixed.

    Thank you!

  • Profile Image

    Answered by bettercare on December 29, 2014 at 06:25 AM

    Thanks, Nicholas. I *do* want to show results to the user afterwards, but I want to use my own PHP thankyou page rather than the Quiz Form default (as described here http://www.jotform.com/answers/427808). This way, I can place the quiz results in an iframe in my own site, which is important for my particular UX.

    I understand that the app has to change the form's default thankyou page URL, and that few users like me will have their own custom PHP thankyou page. It's just a pity that this behaviour overwrites my form's custom page URL.

    One solution might be to allow Quiz Form users – when they tick 'Show Results to user after submission' – to specify if they want to use a custom PHP thankyou page. If 'No', Quiz Form would overwrite the default Jotform thankyou page with its default PHP thankyou page URL, as it does currently. If 'Yes', a user could specify the custom URL to use.


  • Profile Image

    Answered by bettercare on January 01, 2015 at 01:42 AM

    Ah, thanks, Nicholas! I misunderstood before testing it. Yes, if I untick 'Show results to user after submission', and use my own PHP results page as my thankyou page, then everything works perfectly.

    Arthur (at Bettercare)


  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 01, 2015 at 04:49 AM

    Hello Arthur,

    I am glad to know that everything works perfectly.

    Do get back to us if you have any questions.

    Thank you!