What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Editor for textfields is not working

    Asked by zillionstartups on December 25, 2014 at 11:23 AM

    Dear Jotform-Team,

    I'm not sure since when it has stopped working, but I am pretty sure it was since the big Wordpress Update. So the Editor for textfields is no longer working. Is there any solution for that?

     

    Thanks,

    Sara

    JotForm text field editor
  • Profile Image

    Answered by Ben on December 25, 2014 at 11:44 AM

    Hi Sara,

    Could you please give us the link to your WordPress page where the jotform is located so that we can take a look at and see what could be causing the issue?

    Best Regards,
    Ben

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    Answered by zillionstartups on December 25, 2014 at 11:52 AM

    Solved it - thanks :)

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    JotForm Support

    Answered by Charlie on December 25, 2014 at 12:48 PM

    Hi,

    May I know if there's a specific field in your form that you are having problems? Or are you referring to the editor found in your live form? Or the editor of forms in JotForm editor plugin in Wordpress? If the problem in JotForm occurred after the update, please do re-install the plugin so that it has a fresh installation in your updated Wordpress.

    You can check our Apps section where you can integrate your forms to Wordpress:

    http://apps.jotform.com/search/Wordpress

    Let us know if this helps.

    Thank you.