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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Using object Tag to Add JotForm in Ebay Listing Not Working in Firefox

    Asked by Lem on December 25, 2014 at 09:18 PM
    The <object> tag method does work for ebay.

    But I gave up on it as eBay or firefox seems to cache all the content within the tags.

    So any changes made do not take effect. Even clearing all cookies and cache, and trying browsers other than FF  made no difference. I think its being cached on the ebay side.

    I wanted to put a code at the top of the ebay listing for Xmas/ New Year special , which refereed to a small html file off-ebay. But it always left a gap at the top when the html file was blank.

    So I gave up

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    JotForm Support

    Answered by ashwin_d on December 25, 2014 at 11:22 PM

    Hello Lem,

    Please be noted that to improve the performance and loading time of web pages, all websites uses CDN service and display cached content form the closest location of user. 

    Have you tired clearing your form cache as well? I would suggest you to clear your form cache and then check it again. Do get back to us if the issue persists? The following guide should help you clear form cache:  http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

    I wanted to put a code at the top of the ebay listing for Xmas/ New Year special , which refereed to a small html file off-ebay. But it always left a gap at the top when the html file was blank.

    Ideally we like to keep one question per thread but since we need additional information I am responding here.

    We would like to take a look at your form. What is your account username? I am unable to find any details with your email address  lemoncurry_01@live.com Do let us know and we will check your form. You may also like to share the eBay listing URL as well.

    We will wait for your response.

    Thank you!