What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account auto suspended by phishing filter

    Asked by Insom  on December 28, 2014 at 11:54 AM

    I'd just want to send a heads up through the forums about this situation: after having been using JotForm for a couple of months and being quite happy with it, I cannot any longer login due to a phishing suspicion.

    I would like to ask why and state that I am in no way related to such activities, and would be ready to make any changes necessary to regain access to my forms.

    anti-phishing My Forms using jotform phisher auto suspended
  • Profile Image
    JotForm Support

    Answered by jonathan on December 28, 2014 at 01:39 PM

    Hi,

    I have manually checked your JotForm account/username whatinsomnia 

    and could see that it is now reinstated.

    It was probably auto suspended by the phishing filter due to suspected phishing form, but this was now corrected already.

    Can you please retry again to login on the account at http://www.jotform.com/login

    Please inform us if issue persist.

    Thanks.