- kausewayAsked on December 28, 2014 at 05:12 PM
I setup the infusionsoft crm connection with nor real problems. But now when I go into this form:
and try to select fields within jotform. No jotform fields come up. I went ahead and cleared cache and deleted the api connection and reconnected it. Still nothing.
What is wierd is when I go into this form:
IT works fine. Is there something missing here? I can see the infusionsoft fields but NOT the jotform fields.
- kausewayAnswered on December 28, 2014 at 09:41 PM
When I add new fields the api works and sees the new ones. But none of the old fields are visible. Not sure why?
- JotForm Supportashwin_dAnswered on December 28, 2014 at 10:04 PM
I'm sorry for the trouble caused to you.
I did check your form and I am able to replicate the issue you are having. This is happening because none of your form fields have any label. I would suggest you to go ahead and add a label in your form fields and that should solve your problem. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.