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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All my jotforms had stopped working on Google sites

    Asked by sysadmin@toothworks.com on December 29, 2014 at 12:11 PM

    Hi There, 

     

    All the jotforms I had embedded on an a google sites employee portal has stopped working.

    I've tried to reinstall all the forms, but the iframes all still appear blank.

    I have made sure that the form ID is included in all, but the jotforms are still not embedding properly.

     

     

    stopped working not embedding
  • Profile Image

    Answered by raul on December 29, 2014 at 12:51 PM

    Could you please provide the URL of the Google site so we can take a look at it? Do this issue started today? I did a search in the forum but couldn't find more posts reporting this problem.

    We'll wait for your response.
    Thank you.

  • Profile Image

    Answered by kirksvillewebdesign on December 29, 2014 at 04:29 PM

    This issue started today. Here is a URL: http://www.kirksvillewebdesign.com/contact This is across all Google Sites.

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    Answered by Ben on December 29, 2014 at 05:03 PM

    Hi,

    The jotform on that site is being shown to me. Can you please check now and see if the same issue is still present for you?

    If there is any link that holds the still non-working link for you please let us know.

    Best Regards,
    Ben

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    Answered by Ben on December 29, 2014 at 05:18 PM

    Hi @sysadmin@toothworks.com,

    I am sorry for the confusion, I had thought that you have posted back with a link to your website as asked by my colleague.

    Please let us know if you are still experiencing the same issue.

    We have already raised this to our developers, but would appreciate if you can update us once the jotforms are shown to you again.

    Best Regards,
    Ben

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    Answered by Ben on December 30, 2014 at 08:56 AM

    Hi @sysadmin@toothworks.com

    Our developers have notified us that this issue is resolved now.

    Please kindly check and let us know in case you are still experiencing the same issue.

    Best Regards,
    Ben