What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot login

    Asked by Gillian  on December 29, 2014 at 02:55 PM

    Cannot login using multiple browsers...

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    JotForm Support

    Answered by Kiran on December 29, 2014 at 04:16 PM

    Hello Gillian,

    I understand that you are not able to login into your account gilrucker. Could you let us know if there is any error message displayed while trying to login. If you have forgotten your password, you may request a password reset from the login page so that the reset link shall be sent to your email address.

    Please try clearing your browser cache by following the instructions provided in the guide below and then try logging again : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Please let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks!