What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
A notification might be sent to your email if you want, but if a file was uploaded it will be saved on your Jotform account, and the email notification will only contain a link to that file. This way uploaded files are stored on your Jotform account and take space. Only by deleting the submission you will free up some space on your account.
You can see here the available space of each plan.
If you need further support please let us know.