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    JotForm Support

    Is there any way to recover a form not made in an account?

    Asked by david on December 30, 2014 at 12:49 PM

    There is an issue with posts replicating in the previous thread so I have opened a new one in case the user needs to respond further.  Here is the original post along with the responses:

    User: ttutors

    I spent all morning working on a form for my business. It kept auto-saving. When I logged in it did not save to my account.


    Hi Teralyn,

    I checked your IP Address and found the account TeralynTutors (teralyntutors@gmail.com). This account has one form, but no fields on it. Another two guest accounts with the following forms:

    http://www.jotform.us/form/43566043177154 (guest_43565962534059)

    http://www.jotform.us/form/43621040117137 (guest_43621061764047)

    I think you're looking for the second one with multiple fields on it. Please confirm so we can move the forms.



    Hi ttutors,

    I have moved the form http://www.jotform.us/form/43621040117137 from the guess account int your account.

    Please feel free to contact us if you need further assistance.

    Thank you.