What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Dropbox file names - Only 1 input field?

    Asked by cchl on October 04, 2011 at 02:09 PM

    I need to rename the .pdf with two input fields (Last Name, First Name). Is there any solution to this? Currently, if I have two people submit a form with the same Last Name field, the newer form will overwrite the older form.

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 04, 2011 at 04:40 PM

    You should probably use "Submission ID" field instead. That's a unique field so it will not overwrite it. 


    But I am opening a bug ticket for this. When a new submission with same last name comes, it should be "Lastname 2" instead of overwriting the existing file. 

  • Profile Image

    Answered by cchl on October 11, 2011 at 09:25 AM

    Yes, Thanks. I also noticed that by saving under Last name, the form will be saved under only the first word. So if you have two words listed in the Last name, the filename will only include the first word.

  • Profile Image

    Answered by Wtfuck on February 07, 2013 at 01:11 PM

    Hi aytekin

    What about the bug issue about the overwriting existing file ?

    This is a fondamental bug issue and it's easy to resolve it with two imput field ex ( submission ID and Last Name )

    Can you make this appen ?

    Look to this third http://www.jotform.com/answers/96056-Is-it-possible-to-make-Dropbox-folder-name-related-to-2-fields

    Thx a lots

  • Profile Image
    JotForm Support

    Answered by jonathan on February 07, 2013 at 01:33 PM


    Hi, both of the threads (this one, and the other you mentioned here), are still open tickets.

    They will be updated when new status about them are available, and you will be informed immediately too via this thread.


  • Profile Image

    Answered by Wtfuck on February 07, 2013 at 01:54 PM

    I undestand but it's a shame !

    the threads are open on October 04, 2011

    Now we are February 07, 2013

    I think for a service that i payed i want sommething without bug !

  • Profile Image
    JotForm Support

    Answered by jonathan on February 07, 2013 at 02:07 PM

    I can understand your frustrations. I am sure your latest message on this thread had alreated reached our dev team. They surely are also doing their best to realize this correction as soon as possible.

    We can only hope for your patience and understanding as well for this time.


  • Profile Image
    JotForm Support

    Answered by liyam on February 12, 2013 at 07:39 PM

    Hello cchl and Wtfuck.  Sorry for getting back to this just now.  We have now implemented a feature for the dropbox integration that can allow two field names to be merged to have one folder name. You can still modify your dropbox settings on the submissions page.

    This way there will be no worries for unexpected overwriting files if you choose your first, or your 2nd field that sends a unique identifier (such as the submission ID).

    This is how the folder looks like with the configuration of a first name-last name, and submission ID fields set on the dropbox configuration.

    Please let us know if you have further questions or concerns.


  • Profile Image

    Answered by Wtfuck on February 13, 2013 at 11:54 AM

    Great ! Thanks a lot ;)

    I will try to configure it like i want.

    Merci Beaucoup.