- DaytonRegionAsked on August 09, 2010 at 10:12 AM
Both my forms seem to be working fine, except for a small e-mail issue. When a user fills out my form, I have an auto responder set up to mail them a copy of the submissions as well. When they fill out the form, the email I get has all of the form data. The email THEY get only gets about half the data.
Should I delete the auto-responder and start over? I did create the auto-responders about half way through the for build.
- JotForm FounderaytekinAnswered on August 10, 2010 at 02:14 AM
Yes, that's the best solution. Just delete the auto-responder and create a new auto-responder. That should fix the problem.
We have a "dirty" flag that keeps track of changed emails. When you edit an email body manually once JotForm stops updating it automatically. If you have made a change on the auto-responder body and then added new questions, the new question will not be added to the email.