What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    upgrade required!

    Asked by MacSkip on October 04, 2011 at 06:56 PM

        Well, you finally got me.  For years, I've enjoyed a FREE account.  I've been sending out monthly form solicitations to about 40 people, all in one e-mail.  Then a few months ago you limited me to only sending to ten addressees at once, so I had to break my list of addressees into groups of ten and then send out my solicitations four times.  OK, I dealt with that. 

        Today I received a message saying that I'm limited to ten responses per month (before I could hear from all 40 of my addressees) unless I upgrade my account to Premium.  I guess it's a sign of the ecomony, so I got authorization from my boss (Director of a not-for-profit thrift shop) to use the two-year option, since we expect to be doing what we do for the foreseeable future. 

        On the positive side, I've found the Jotform site to be very useful, reliable, and well supported.  I am especially appreciative of the quick responses whenever I post a question.  Keep up the excellent work! :-)

    ...Skip Brauns (MacSkip)

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    JotForm Support

    Answered by Mike_T on October 04, 2011 at 07:49 PM

    Hello Skip!

    It is so nice to hear that your are happy with our services. Thank you very much for staying with us. We will keep doing our best to serve your needs!

    Please feel free to contact us if you have any further questions.

    We will be happy to help you :)