Unable to view the uploaded file, getting a 404 error.

  • Dr Lawson
    Asked on February 9, 2023 at 5:16 AM

    I'm unable to view contents from your platform. Please see an example of links clicked to display file document or any other content from Jotform but it displays something else instead.

    Attached screenshot below

    Uploaded screenshot of source below


    Kindly assistUnable to view the uploaded file, getting a 404 error Screenshot 20

    Jotform Thread 4864870 Screenshot
  • Lorelie JotForm Support
    Replied on February 9, 2023 at 5:33 AM

    Hello Dr Lawson,

    Thank you for reaching out to Jotform Support. You are unable to view the uploaded file due to the form owner's account privacy settings. You can ask the form owner to uncheck the "Require log-in to view uploaded files." privacy setting in their account and then the uploaded file can be accessed from email:

    1675938693 63e4cb85a40f3  Screenshot 10

    Reach out again if you have any other questions.

  • Dr Lawson
    Replied on February 9, 2023 at 5:40 AM
    Thank you for your email.
    I shall do as you suggested
    Regards
    ...