What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Freshbooks for Service and Products?

    Asked by digichef on December 31, 2014 at 05:40 AM

    How do I setup Freshbooks for a repair company that sells many different parts at different prices and charges for service?

    This is my form version..





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    Answered by digichef on December 31, 2014 at 06:16 AM

    In other words, is there a way for person filling out the form to change the price.

    Service pricing differs.


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    JotForm Support

    Answered by Charlie on December 31, 2014 at 10:24 AM


    I'm not sure if I understand your concern correctly. Do you want your users to fill out the form and add the desired price they want? Or are you setting up a form where users or your customers can purchase parts with service feeds on it?

    I also see that you mentioned FreshBooks in your question, we have an app integration on that, please see this link.

    If you are looking to setting up an order form where your customer can purchase products, subscriptions or give donation, you can see this guide that we have: Setting Up An Order Form.

    I hope this helps. Let us know if I misunderstood your concern.

    Thank you.

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    Answered by digichef on December 31, 2014 at 12:34 PM

    Yes, wondering if there's a way that my user can enter his own price for a product or service.



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    Answered by fatcatdesign on December 31, 2014 at 12:53 PM

    I think if you just enter a Payment Tool element, you should get a blank field where the customer can enter the amount? (like our form here: http://naturalbodyworkskingston.com/gift-certificate.html)


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    Answered by raul on December 31, 2014 at 03:23 PM

    As mentioned by @fatcatdesign you can set the payment tool to accept custom amount payments and this will allow your customers to manually enter the amount they want to pay you.

    But, please note that this will be applied as a full amount for the order. If you want to do this for a specific product only unfortunately it's not possible since you always need to set a price for each product when you create a product list.

    If you have further questions, please let us know.
    Thank you.

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    Answered by digichef on January 04, 2015 at 04:15 PM