When I press reply-to the notification message does not reach the recipients

when we reply to a submission or try to forward one, the intended recipient is not receiving the reply/forward. We have tested this with our own internal staff and confirmed nothing is coming through.

Is there anything we can do to confirm this functionality is working properly.

Thank you

I inspected the form 20104452343 and in order to be able to reply to the email notification it is necessary to define a reply-to address:

But please let us know in which form you are experiencing this so we can run further tests.

If you need further support please let us know.